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Brand Audits

Brands drift: one campaign, one hire, one hurried landing page at a time. A brand audit measures how far, shows the evidence, and hands you a ranked path back to coherence.

What is a brand audit?

A brand audit is a systematic evaluation of the material that shapes how an organisation is perceived: visual identity, voice, product interface and marketing. It finds the inconsistencies, gaps and opportunities that accumulate as an organisation grows. It is delivered as an evidenced report with priorities attached, so the fixes can be sequenced rather than debated.

Why audit a brand?

Because nobody is watching while it happens. A brand is built in pieces, and each is made by different people, under different pressure, at a different moment in the brand's life: a landing page, a sales deck, a support macro, a product screen. Every one bends the identity a little. Years later there are three variations of the logo in circulation, two palettes that almost match, and a product that no longer sounds like the marketing that sold it.

The cost of that drift is trust. Coherence reads as competence: when every part of a brand agrees, each one quietly vouches for the others. When they disagree, customers register it (rarely consciously, but reliably) as carelessness. An audit replaces the vague sense that the brand feels off with a specific, evidenced account of where it diverges and what that costs.

What a brand audit examines

  • Identity consistency: how many variations of the logo, how many colour palettes and how many type stacks are actually in circulation
  • Voice and tone: how the brand sounds in marketing, product copy and support, and whether it is one voice
  • Digital presence: website, social profiles, email templates and campaigns
  • Product UI: whether the interface still speaks the visual language the brand promises
  • Competitor positioning: how the identity reads beside its rivals, and whether it stands apart
  • Accessibility of the identity: contrast, legibility and typographic scale across real screens

What do you get from a brand audit?

A findings report, ranked and evidenced. Every inconsistency is shown where it was found (this page, this deck, this screen) and weighted by how visible it is and how much it undermines the whole. The ranking separates quick wins from structural work: the retired logo still living on the invoice template is an afternoon's fix; a product interface that has drifted out of the brand's language is a project, and pretending otherwise helps nobody.

The report is also a brief for whatever comes next. Sometimes the findings call for tightening: a style guide that closes the gaps the audit exposed. Sometimes they reveal an identity that no longer fits the organisation carrying it, and become the evidence base for a rebrand or a design system. Either way, the audit's job is the same: evidence before investment, so the money goes where the findings point.

Nobody decides to look inconsistent. Drift is what happens while everyone is busy, and an audit is the first time anyone sees it all at once.

Where we stand on Brand Audits

  • 01A brand drifts whether or not anyone is watching, so an audit is maintenance rather than crisis response. Correcting early costs a fraction of unwinding later.
  • 02The cost of drift is trust. Coherence reads as competence, and customers register its absence as carelessness rather than as a design problem.
  • 03Do not tidy before an audit. An inventory cleaned up before we arrive records what you believe is in circulation rather than what is.
  • 04A findings list is a complaint until it is ranked. Weighting each divergence by how visible it is and how much it undermines the whole is what turns a report into a sequence of work.
  • 05An audit is a brief rather than a verdict. Its findings decide whether the answer is a tightened style guide, a design system, or an identity that no longer fits the organisation carrying it.

Work featuring Brand Audits

See all work →

The London Practice

Psychotherapy Practice Website

A website for a London psychotherapy practice, built around finding the right practitioner.

Web DesignContent Management SystemBrand AuditDesktop ResearchPrototyping

Media North

Mobile Ad Specialist Website

Brand identity and a website for a mobile ad specialist.

Web DesignBrand IdentityStyle GuideContent DesignBrand Audit

RT7 Digital

Amazon Specialist Website

Branding and a website for the agency that runs everything around a brand's Amazon listings.

Web DesignBrand IdentityStyle GuideDesktop ResearchBrand Audit

What’s included in Brand Audits?

Visual identity audit
Every use of logo, colour and type collected and measured against the brand's own rules, or against the absence of them.
Voice & tone review
Marketing, product and support copy read side by side, with the voices actually in circulation named.
Brand inventory
A complete map of everywhere the brand appears, from the homepage to the invoice footer.
Product UI review
The interface read against the visual language the brand promises, screen by screen.
Competitor positioning review
The identity placed beside its rivals, and what makes it distinct tested against what the strategy says should.
Accessibility review
Contrast, legibility and typographic scale checked across real screens and sizes.
Final questions
  • How long does a brand audit take?

    Typically two to four weeks, depending on how much brand there is to gather. The inventory is the variable: a young brand with a site and a deck audits quickly, while an organisation with years of campaigns, templates and product screens takes longer to see whole. The findings report and walkthrough land at the end of the window.
  • What do you need from us to run one?

    Access, and a named person to ask. Most of what we audit is public already: the site, the profiles, the campaigns. The drift is usually in what is not: templates, decks, email footers, invoices, support macros, whatever people have made for themselves. We ask for a way into those, read access to the product for the interface half, and whatever brand rules exist even where nobody follows them. Do not tidy first. An inventory cleaned up before we arrive is a record of what you think is out there rather than what is.
  • When should a company do a brand audit?

    At inflection points: before committing to a rebrand or a major redesign, after a merger, pivot or period of fast growth, or whenever the brand has started to feel inconsistent and nobody can say precisely why. An audit is also worth running periodically as maintenance: drift is gradual, and it is far cheaper to correct early than to unwind later.
  • What happens after a brand audit?

    We walk your team through the findings, ranked by impact. The small corrections are usually made immediately. Structural findings become briefs: a style guide to close consistency gaps, a design system to hold product and brand together, or an identity project where the audit shows the brand no longer fits. The report is the baseline the next review measures against.

Start with a conversation.